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Store Policy

Things You Need to Know

In today’s market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we exchange products, whether we provide shipping services, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

Sitting Child

Refund  & Exchange Policy


Due to hygiene reasons, we do not refund or exchange any opened or used products. 


However, if there is a product defect, please contact us at for product replacement arrangements at our office.


We regret to inform no refund will be made once the product is shipped out.

Pondering Teddy Bear

Your Privacy Matters to Us.  Visit the right tabs to find out on how we manage your personal information.


You can contact us at if you have any queries or to unsubscribe to our newsletter, forum or membership.

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